Shipping Information

 🎄CHRISTMAS SHIPPING CUT OFF DATES 🎄

To get your goodies in time for Christmas, place your orders by:

 Australia - Metro 
Standard Shipping: Order by 16th December
Express Shipping: Order by 20th December

USA:
Order by 10th December

New Zealand:
Order by 12th December

At Proud Poppy, our warehouse fairies are ready to sprinkle some magic and dispatch your orders as quickly as possible to ensure they arrive in time for Christmas! 🎅✨ Once your parcel leaves our loving hands, it's in the capable care of the freight team, so we recommend placing your orders ASAP to avoid to avoid any Grinch-y delays!

Want your order to fly out even faster? Try our Jump the Queue option and watch your parcel zoom out the door like Rudolph on Christmas Eve! 🎁🎄


Shipping Info:

All prices are displayed in your local currency.

We partner with a variety of delivery services, so tracking numbers may vary, rest assured, our system selects the most efficient method to ensure your parcel arrives promptly.

We attempt to dispatch all orders from our warehouse within 24 hours of being received – excluding Public Holidays and Weekends.

Some items in your order may come from different warehouses, as we ship from multiple locations, so they might arrive in separate packages.

Epping Local Pick Up

FREE local pick up available from our Proud Poppy Clothing warehouse (606 Edgars Rd, Epping VIC).
Mon - Fri: 8:00am - 4:00pm
*All expected delivery time frames are once your order has been shipped from our warehouse
*Expected times listed below are for metro zones only. 

Additional Information

All orders are final. Once placed shipping cannot be cancelled.

The table above is just a guideline. Delivery times may differ from the suggested timeline listed above due to public holidays, weekends, adverse weather and other circumstances out of Proud Poppy Clothing’s control.

You will receive a confirmation email with a tracking number once your package is sent.

Proud Poppy Clothing is not responsible for items lost, stolen or delayed in transit. ( unless shipping protection is selected ).

It is the customers responsibility to ensure they enter the correct delivery address. If an address is entered incorrectly and as a result delivered to the wrong address Proud Poppy Clothing will not issue a refund or replacement. If you do enter the wrong shipping address please contact us immediately at hello@proudpoppyclothing.com.au so that we can attempt to rectify the issue for you.

Shipping fees do not include local taxes or import/custom duties or any other additional costs for international orders. These are the responsibility of the customer. If you are unsure if any applicable taxes or charges will be associated with you order we recommend contacting your local customs office. If such charges are applicable to your order and you do not wish to pay them Proud Poppy Clothing will not issue a refund or reimbursement for your order.